Below are a list of some of the common questions we receive. Please reviews these for some of the more common answers to your questions. If for any reason these question below don't answer your particular question then please use our Free Ticketing System and we will respond as soon as we receive your request.

Q: I never recieved my username and password what do I do?

A: This is very simple, you can click the forgot password link by Clicking Here. Or you will see the link next to the members login. If you still have troubles then Click Here for our 24/7 support and someone will get back to you within minutes.

Q: How do I purchase your premium selections?

A: Our selections can be purchased by Clicking Here and entering a valid credit card. Once approved you will be sent a user ID and passcode to the email address you provide us. Our site is 100% secure for your safety. We also offer Paypal which a user can use. Our system is fully setup to take many types of requests and is fully secure for your safety.

Q: I still have questions or I need help accessing my plays?

A: The fastest way to get answers from our handicapping staff is to us our Free Ticketing System. When you submit a live ticket to us it alerts all staff and one of our sports cappers will respond to your request as soon as we can. Please remember that we are very busy with callers and we will respond to your request as soon as humanly possible. With many request we will respond via the email address you have provided us. Please check your email for many response answers.

Q: I ordered a (selection) but I never received my passcode?

A: This could be possible due to the fact that you may not have completed ALL of the screens when ordering. Therefore the passcode info may not have been sent. Please be sure to complete ALL screens as the last screen will tell you that your passcode information has been sent. Also be sure that there was not any errors when entering your email address as you may have had a typo error and your passcode was sent to that Email address. If any of these problems exist please use our Free Ticketing System for fastest response on these issues.

Q: I just purchased a package and when I entered my user ID and passcode all I get is a white screen with no selection?

A: This is not a problem with your passcode or user ID. This is due to user error as all of our information is case sensitive and MUST be inserted exactly the way you received it. If its upper case, you must enter it in upper case. Also any blank spaces before or after your secured information will result in a blank white screen. We advise a simple copy and paste to avoid this problem. If you are still having trouble with this issue please use our Free Ticketing System for fastest response on these issues.

Q: I just purchased a special and when I entered my user ID and passcode I am getting a passcode has expired?

A: This happens at times and in no way is it a major problem. If you encounter this after your approved purchase then please submit a Free Ticketing System or call us directly and we will get it fixed for you. We usually fix these problems very shortly after we have been notified by our technical staff. They can be fixed within minutes of these issues.

Q: Do you guarantee all or any our your selections?

A: YES!! We do guarantee every single Ultimate lock we release and to be notified of these special offers we provide you must first become a member of our FREE NEWSLETTERS. These games are guaranteed to win. If we fail to win we will provide you many options for the guarantee. If you are a member of our free newsletter you will be notified on what you would receive if the release failed to cash in.

Q: What times are your picks available for purchase?

A: Our selections can be purchased at any time but at times the game(s) you purchased may not be posted at that current time. This is common and is due to that fact that we want to be absolutely sure we have all of the information at that time to provide our members with the most accurate selections as possible. Rest assure your selections will be available for viewing WELL BEFORE the start of that particular game.

Q: What the difference between your daily locks and Ultimate locks?

A: All of our plays are research thoroughly to provide our players maximum profits throughout the entire season.  Our Daily Locks receive our HIGHEST ATTENTION DAILY and it your strongest release for that given day. Our Ultimate Locks team study (1) single play in all sports running to give you the ABSOLUTELY BEST odds of winning. And to prove this we are guaranteeing every single one of our Ultimate Locks for the entire season!!

Q: Do you offer Free Picks?

A:We sure do but you must subscribe to our free newsletter to receive these plays. We send out our free picks at all different times and our members are the first to receive these plays. You can subscribe to our free newsletter program which is located on every page in the top left hand corners. Simply enter in your email address and you are a member of our services.